Purchase Terms and Conditions

1. License and Purchase Scope

The one-time purchase price covers the MeasureOD® FlawDetect software license for the computer installation identified in the product listing or written order, and the RTA-621 DAQ box and its USB cable. Buyer provides the computer and Keyence equipment. Additional equipment, cables and services are included when expressly identified in the listing or written order.

The applicable End User License Agreement (EULA) governs the license rights and use of the software. These purchase terms describe the commercial terms of the order.

2. Supported Equipment

MeasureOD® FlawDetect requires a Keyence LS-9501P controller paired with a compatible Keyence LS-9XXX optical micrometer head. The LS-9501 is incompatible with the included RTA-621. Published hardware specifications do not guarantee suitability for every material, process or installation. Contact RTA to confirm a proposed configuration before purchase.

3. Buyer Equipment and Cabling

Buyer is responsible for purchasing, maintaining and providing the Keyence measurement hardware, Windows computer and customer cables or adapters identified on the Connection page. Buyer is responsible for the installation, setup and alignment of Buyer-supplied equipment.

4. Computer and Network Requirements

MeasureOD® FlawDetect is designed to run on Windows 10 and Windows 11. Buyer must provide a computer with an available serial port and USB 2.0 port, maintain internet access and permit outbound communication to the Roth Technologies hosting server using TCP port 3306.

Microsoft Windows updates may interfere with software operation or measurement timing. Buyer is responsible for managing Windows updates so they do not interrupt operation.

5. Delivery and Additional Services

After payment, RTA ships the FlawDetect software, user guide, installation guides and RTA-621 DAQ box with its USB cable. Buyer must provide accurate contact and shipping information. The package is for customer installation. On-site installation is available by quote. Computer preparation, training, custom software changes and other services are included only when expressly stated in a product listing or separate written order.

6. Updates and Support

The one-time license price does not include updates, upgrades, maintenance or continuing support unless the product listing or a separate written order expressly includes them. Additional services may be quoted separately.

7. Limited Warranty

RTA provides a one-year limited warranty beginning when the software is delivered to Buyer. Buyer must notify RTA of an issue believed to prevent the software from functioning as required by the applicable product listing or written order and provide information reasonably needed to investigate it. If RTA determines that a covered issue prevents the software from functioning as required, RTA will correct the issue.

The warranty does not cover failures caused by Buyer-supplied hardware, setup or alignment of Buyer-supplied equipment, or Windows updates. RTA’s warranty obligation is limited to correction of an issue covered under this section.

8. Refunds and Cancellation

Buyer may cancel the purchase and receive a refund before delivery of the license or software. After delivery, the purchase is nonrefundable.

9. Limitation of Liability

To the fullest extent permitted by law, RTA’s total liability arising out of or relating to the applicable purchase will not exceed the purchase price paid by Buyer for that purchase. RTA will not be liable for indirect or consequential damages.

10. Governing Law and Order Records

Texas law governs these terms, without regard to its conflict-of-law rules. The product listing, these terms and any product-specific written order describe the purchase. If a written order expressly changes a term for a particular configuration, that written change applies to that order. RTA will retain the order and checkout record.